Privacy Policy & Data Protection
Your privacy is fundamental to our mission. This comprehensive policy explains how we collect, use, and protect your personal data in compliance with global privacy regulations including GDPR, CCPA, and other applicable laws.
What Data We Collect
Account Information
Name, email address, company information, billing details, and profile preferences you provide when creating an account.
Usage Data
Information about how you interact with our platform, including feature usage, workflow patterns, and performance metrics.
Technical Data
IP addresses, browser types, device information, and system logs necessary for platform security and optimization.
Communication Data
Records of your communications with our support team, feedback, and survey responses.
How We Use Your Data
Service Provision
To provide, maintain, and improve our AI automation platform and deliver the services you request.
Personalization
To customize your experience, recommend relevant AI agents, and optimize workflows for your specific needs.
Security & Fraud Prevention
To detect, prevent, and respond to security threats, fraudulent activities, and unauthorized access attempts.
Communication
To send service updates, security alerts, and respond to your inquiries with your explicit consent.
Data Sharing & Disclosure
Third-Party Services
We share minimal necessary data with trusted service providers for payment processing, analytics, and infrastructure management.
Legal Compliance
We may disclose information when required by law, court order, or to protect our rights and the safety of our users.
Business Transfers
In the event of a merger or acquisition, user data may be transferred as part of the business assets with continued privacy protection.
No Data Sales
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Data Storage & Security
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption with regularly rotated keys.
Access Controls
Strict access controls ensure only authorized personnel can access user data on a need-to-know basis.
Data Centers
Data is stored in SOC 2 Type II certified data centers with 24/7 monitoring and physical security measures.
Backup & Recovery
Regular backups are maintained with the same security standards to ensure data availability and integrity.
Your Privacy Rights
Access Rights
You can request a copy of all personal data we hold about you in a structured, machine-readable format.
Correction Rights
You can update, correct, or modify your personal information at any time through your account settings.
Deletion Rights
You can request deletion of your personal data, subject to legal retention requirements and legitimate business needs.
Portability Rights
You can export your data and transfer it to another service provider in standard formats.
Cookies & Tracking
Essential Cookies
Required for platform functionality, authentication, and security. These cannot be disabled without affecting service operation.
Analytics Cookies
Help us understand platform usage patterns to improve user experience. You can opt-out through your browser settings.
Preference Cookies
Remember your settings and preferences to provide a personalized experience across sessions.
Third-Party Cookies
Limited use of trusted third-party cookies for payment processing and customer support functionality.
Data Retention Periods
We retain your data only as long as necessary for the purposes outlined in this policy
Privacy Contact Information
Have questions about your privacy rights or this policy? We're here to help.
Data Protection Officer
For data protection inquiries and privacy rights requests
dpo@autopilot.monsterImportant Legal Notice
This privacy policy is governed by the laws of Delaware, United States. For users in the European Union, our GDPR representative can be contacted at gdpr-rep@autopilot.monster. We respond to privacy rights requests within 30 days.